You are trusting Velke with your data — protecting that trust is our first priority. This policy clearly states what data we collect, why we collect it, and how we keep it safe.
A Quick Overview of the Core Pillars of Velke's Privacy Policy
Every transaction and piece of personal information is protected with 256-bit SSL encryption. No outside party can access this data.
Velke never sells your personal data to third parties. Your information is used solely to provide services to you.
You have the right to view, correct, or delete your data at any time. Simply contact our support team.
All data is stored on internationally certified secure servers. Regular security audits are conducted to ensure there are no vulnerabilities.
We will notify you in advance of any changes to this policy. There are no hidden terms — everything is stated clearly and plainly.
Velke's privacy policy is regularly reviewed and updated in line with international data protection standards.
Velke is trusted by millions of players across Bangladesh. Whether you register, play games, or simply browse — we respect your privacy at every step. This privacy policy is written in full to ensure every player understands exactly how we handle their data.
This policy applies to the Velke website, mobile app, and all our services. Reading it will tell you what data we collect, why we collect it, how we use it, and what rights you have over your information.
Simply put: Velke never sells your data, shares it unnecessarily, or sends you marketing messages without your consent.
Velke only collects data that is genuinely needed to provide you with our services. We do not believe in gathering information beyond what is necessary.
| Data Types | Example | How It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Phone number, email address | At the time of account creation |
| Financial Information | BKash/Nagad number, transaction history | During Deposits & Withdrawals |
| Device & Location | IP address, device type, browser | Automatically Logged |
| Gaming Activity | Gaming history, bet amounts, wins and losses | While Using the Platform |
We never store your full bank card number or PIN. Payment details are processed directly by our approved payment gateways.
Velke uses your data only for specific, legitimate purposes. The main reasons we process your information:
Every reason we use your data is legitimate and determined with your best interests in mind. Your information is never used for unnecessary purposes.
Velke never sells your personal data. In certain limited circumstances, some information may be shared:
Before sharing data with third parties, Velke ensures they comply with strict privacy standards. Any data sharing arrangement must meet Velke's requirements.
Velke uses cookies on its website and app to improve your browsing experience. Cookies are small text files stored on your device.
Cookie Controls: You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect certain features on the site.
Velke does not retain your data longer than necessary. Separate retention periods are defined for different types of information:
Once the retention period ends, your data is securely deleted or anonymized so you can no longer be identified.
Velke believes you should have full control over your own data. Your rights include:
You can request to see what information we hold about you.
You may request correction of any inaccurate or outdated information.
You may request deletion of your data under certain conditions.
You may request that data processing be restricted while an investigation is ongoing.
You can request an export of your data in a readable format.
You may object to your data being used for marketing or other specific purposes.
To exercise any of your rights, email us at [email protected]. We will respond within 30 business days.
Velke strictly prohibits anyone under 18 from using the platform. We have taken several steps to protect minors:
If a minor has accidentally created an account, a parent or legal guardian can contact support to request account closure and data deletion.
Velke uses industry-leading technology to keep your data secure:
In the event of a security incident that may have compromised your data, Velke will notify you within 72 hours.
Velke may update this privacy policy from time to time. When changes are made, here is what we do:
Continuing to use Velke after any changes are made will be taken as your acceptance of the updated policy. We recommend reviewing the notification when you receive it.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. Our data protection team is always ready to help.
Once your identity has been verified, we will begin processing your request. This step is essential for your security.
What We Follow to Keep Your Data Safe on Velke
Every piece of data secured with 256-bit SSL
Your data is never sold to third parties
The full policy is written in plain language with no hidden terms
View, update, or delete your information at any time
Your privacy is our priority. Register with Velke and enjoy the best gaming experience in a fully secure environment.